Fiscalization for a web shop: how online sales get a fiscal receipt
Online sales aren’t exempt from fiscalization. Here’s when a web shop owes the buyer a fiscal receipt, how it’s issued electronically, and how to stop retyping orders.
A common myth: „online sales don’t need a fiscal receipt". They do. If you sell to an end consumer through a web shop, that sale is fiscalized just like one at the counter — only the flow is a little different. Here’s how it looks in practice and how to avoid typing every order twice.
When the obligation arises
The obligation arises on a sale of goods or a service to an end consumer. When the order is paid, a fiscal receipt is issued. Online this is usually done electronically, so the receipt is sent to the buyer by email or goes with the shipment. The key is that every paid online sale has its own fiscal receipt.
How to avoid typing twice
The worst scenario is retyping every online order into the register by hand. That wastes time and breeds errors — wrong quantity, a skipped line, a forgotten receipt. It’s far better when the web shop and register are connected — whether you use WooCommerce, Shopify, Magento or a custom site — so the order becomes the fiscal receipt itself.
What you gain by connecting
When the flow is connected, it goes: order → payment → the fiscal receipt issues itself → the buyer gets it. You get clean turnover with no retyping, and the buyer gets their receipt with no wait. The more you sell online, the more this saving matters.
Tezga eKasa issues fiscal receipts for online sales too, and connects to WooCommerce, Shopify, Magento and custom sites — so an order becomes a fiscal receipt by itself, with no double entry and no „forgotten" receipts.
Key takeaways
- Online sales to consumers are fiscalized just like counter sales
- The receipt is issued electronically and sent to the buyer (email or with shipment)
- A connected web shop and register = no retyping of orders
Frequently asked questions
If it sells to end consumers, yes — shop size doesn’t change the obligation. It only changes how much you value an automated process.
Usually electronically — by email or with the shipment. The buyer gets a valid fiscal receipt with a QR code, just like in a shop.
What you get with Tezga eKasa
- Connects to WooCommerce, Shopify, Magento
- A fiscal receipt for online sales
- The receipt is sent to the buyer electronically
- No retyping orders into the register
Read more
e-Invoicing in Serbia 2026: who must comply, deadlines, and how → The KPO book for flat-rate entrepreneurs: what it is, the 6M limit, how to keep it → Fiscalization for freelancers and service businesses: what you actually need →Try Tezga eKasa free
Fiscal receipts and e-invoices for service businesses — a register that keeps it simple.